Reporting “Asre Khodro” quoted from IKCOpress,Kianoosh Pourmojib, IKCO Deputy CEO in quality in this regard said, “Every year, IKCO defines different projects to improve the quality of its products and services. The most important projects defined every year are projects to improve customer satisfaction index (CSI), to reduce quality warning to the part producers, to improve the final acceptance index and the quality of products after delivering to customers.
More than ۴۰ percent of quality projects of IKCO this year are directly related to improving the customers’ satisfaction of quality of products and services that the company provides. Improving the quality of raw materials and parts are the other topics most of the company’s projects are related to.
Pourmojib stated that IKCO had defined and implemented ۲۴۸ quality projects last year, seventy four projects in customers’ satisfaction index, forty eight projects in the quality of products after delivering to customers, fifty six projects in quality warning to the part producers and fifty nine projects in the final acceptance index.
The Deputy CEO finally emphasized that IKCO’s most important quality targets this year are to achieve the first rank in customers’ satisfaction index in the quality of products and after sales service among Iranian car manufacturers. IKCO also intends to reduce the number of cars that need services before they run five thousand kilometers.
فرم ارسال نظر
نظر شما پس از بررسی توسط تیم تحریریه منتشر میشود.